Shipping policy
Shipping Policy
At Avara Bags, we work hard to get your order to you quickly and smoothly. Please review our shipping details below.
Order processing
All orders are processed and shipped within 1 to 2 business days. New launches and major sale events may add a little extra time. Orders ship from one of our domestic and international warehouses, so your order reaches you as fast as possible.
Business days do not include weekends or public holidays.
Estimated delivery times
Delivery times are counted from the day your order ships:
|
Destination |
Estimated delivery |
|---|---|
|
United States |
6 to 12 business days |
|
United Kingdom |
7 to 12 business days |
|
Canada |
7 to 12 business days |
|
Australia |
7 to 12 business days |
|
Netherlands, Germany and rest of Europe |
7 to 15 business days |
|
Rest of the world |
7 to 15 business days |
These are estimates. Once your order is with the carrier, delays caused by the carrier are outside our control.
Shipping costs
Shipping costs are calculated and shown at checkout before you pay. Free shipping promotions may apply from time to time and are applied automatically at checkout.
Order tracking
As soon as your order ships, we email you a tracking number. Tracking can take up to 48 hours to become active. No tracking email within 3 business days? Check your spam folder or contact us.
Shipping address
Please double-check your shipping address at checkout. We are not responsible for orders delayed, returned or lost due to an incorrect or incomplete address. Spotted a mistake? Contact us right away. We can only update your address before your order ships.
Multiple packages
Items in one order may ship from different warehouses, in separate packages and at different times, so nothing holds up the rest of your order. You may receive more than one tracking number.
Lost or delayed packages
All orders ship with insured handling. If your package gets stuck in customs, is returned to sender or is lost in transit, contact us and we will send a replacement or issue a refund, as described in our Refund & Return Policy. Packages lost because of an incomplete or unverifiable address are not covered.
Customs, duties and taxes
Orders shipped to some countries may be charged import duties, taxes or customs fees on arrival, as set by your local customs office. These charges are the customer's responsibility. We are not responsible for delays caused by customs. For details, contact your local customs office.
Need help?
Reach us anytime at support@avara-bags.com.